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Here’s why you should consider Bright Pattern’s cloud contact center solution:
- Fully cloud (SaaS) based platform, pay-as-you go.
- Native multi-channel support with blended inbound and outbound, and live web chat, on a single, common, platform to unify the customer experience.
- Superior scalability and uptime performance.
- Telecommunications infrastructure provided by leading global carriers.
- Private, public and hybrid deployment models.