Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an emphasis on emerging digital and AI technologies.
While most organizations are familiar with the functions of a call center, they may not realize how much call or contact center technology can improve a business’s top and bottom line with improved ROI. Businesses of all sizes can provide optimal customer service, improve revenue and reduce costs using contact center as a service.
Ted Hunting leads marketing at Bright Pattern, a leader in innovative cloud customer experience platforms. Hunting is a recognized speaker in the customer experience industry with keynotes and presentations at top conferences including Gartner, Forrester, Customer Contact Week, ICMI, Enterprise Connect, Execs in the Know and more.
A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.
Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This
Bright Pattern ranked highest in areas including: Implementation Time, ROI, Ease of Doing Business With, and Ease of Setup per G2 Crowd, an industry-leading customer review site.
In this conversation, Sheri Greenhaus, Executive Director, CrmXchange interviews Ted Hunting, Senior Vice President, Marketing, from Bright Pattern, a cloud Omni channel contact center company.
South San Francisco, Calif., June 6, 2023 – Bright Pattern is headed back to Customer Contact Event in Las Vegas to showcase its advanced contact
Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for
the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the
Year” and “Omnichannel Solution of the Year”.
