Outbound contact center integrations

Get the most out of your existing data with powerful ServicePattern contact center integrations.

  • Our integration with salesforce CRM supports single sign-on; the ability to access salesforce.com data from scenarios; and any object screen pop based on scenario-obtained data.
  • Access vital information in customer and other databases.
  • Easily implement custom HTML screen Pop.
  • Our .NET API makes it easy to add the agent interface into 3rd-party applications.
  • Fetch URL scenario block for accessing REST and SOAP APIs.
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