Turn Your Contact Center Into a Profit Center

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Register to view this recorded webinar with Mike Ellsworth of Social Media Performance Group

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Here’s what you will learn watching this webinar:

  • What social media customer service is.
  • Why you need to implement social media customer service.
  • How to prepare your contact center for social media.
  • How social media can transform your contact center from a cost center to a profit, or opportunity, center.
  • About the Social Media Hall of Shame.

The entire webinar is about 30 minutes in duration.

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