Universal Queuing to Level the Playing Field and Cut Costs

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Register to view this recorded webinar with DJ Jones, Director of Client Services for National Marketing Resources.

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Here’s what you will learn watching this webinar:

  • How universal queuing can be an equalizer for smaller contact centers.
  • How to use universal queuing to reduce contact center agent turnover and reduce costs.
  • How to increase agent utilization.
  • How you can increase profit margins

The entire webinar is about 26 minutes in duration.

Universal Queuing to Level the Playing Field and Cut Costs was last modified: by

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