Month: June 2014

San Bruno, CA (PRWEB) June 03, 2014 Bright Pattern, Inc., provider of the Bright Pattern™ next-generation cloud-based contact center solution, has deployed the latest release of its software platform which includes Rich Contact API support, advanced mobile SMS messaging capabilities, and voice signature for e-signing. Rich Contact API – Increase customer satisfaction The Rich Contact […]Continue reading

Bright Pattern a leading contender for Best Technology Solution Provider award, based on contact center industry excellence and innovation. San Bruno, CA (PRWEB) June 02, 2014 Organizers of the 15th Annual Call Center Week conference have named Bright Pattern a Call Center Week Awards finalist for excellence in the contact center industry. Bright Pattern, a next-generation […]Continue reading