Month: February 2017

Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its extended offering with Oracle RightNow Integration Bright Pattern’s CTI Integration with Oracle RightNow completes the omnichannel experience by enabling voice communication. It is fully embedded into the RightNow application and is available from the cloud as a SaaS product. The integration of […]Continue reading

Bright Pattern, global provider of multichannel cloud contact center software, continues to expand its presence in the Asia-Pacific region Bright Pattern, the cloud contact center company that makes omnichannel communications simple, announced it has expanded its presence in ANZ with the launch of a local cloud point of presence providing access to several local telecom […]Continue reading

Bright Pattern, global provider of multichannel cloud contact center software, expands its presence in Japan to enhance local voice communications and improve regional compliance. San Bruno, CA February 7, 2017 Bright Pattern, the cloud contact center company that makes omnichannel communications simple, announced it has expanded its presence in Japan with the addition of a […]Continue reading

Bright Pattern, leading provider of multichannel cloud contact center software, is proud to announce a new partnership with Dizzion, a global provider of end-user computing services By combining Bright Pattern’s cloud contact center platform with Dizzion’s cloud delivered desktops, BPOs and contact centers can improve agent efficiency, enable agents to work from any location, and […]Continue reading