Month: March 2017

Bright Pattern, provider of cloud contact center software, integrates with PaySimple, provider of cloud payment acceptance platform, to provide payment processing features to its customers Bright Pattern continues to support customer integration needs by providing a large variety of integration accounts and partnerships to help improve contact center efficiencies. PaySimple, a provider of payment processing, […]Continue reading

Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor 2017 Argyle Customer Experience Leadership Forum, March 23rd, 2017 in San Francisco, CA Bright Pattern announced today their sponsorship and attendance at the annual Argyle Customer Experience Forum, bringing together leading executives to discuss pressing issues that customer experience professionals are facing as […]Continue reading

Bright Pattern partners with Next Caller to provide customers with Advanced Caller ID within the Bright Pattern platform allowing businesses to access the Next Caller database of over 500 million caller profiles in real-time Bright Pattern, a provider of omnichannel cloud contact center software, today announces its partnership and integration with Next Caller. When a […]Continue reading

Bright Pattern, provider of omnichannel cloud contact center software, partners with Alterra.ai, provider of virtual agents powered by AI and Deep Learning Bright Pattern today announces its partnership with Palo Alto startup, Alterra.ai. Together the companies are bringing innovative AI and Deep Learning technologies to the contact center industry. Alterra.ai has created a virtual agent […]Continue reading