Month: May 2018

Bright Pattern provides a cloud-based, all-in-one omnichannel solution to Omni Interactions to transform its traditional contact center operations Bright Pattern, a leading provider of omnichannel cloud contact center software, helps Omni Interactions improve customer experience by empowering agents with innovative tools to work over multiple channels in any combination, seamlessly. Omni Interactions provides talent and […]Continue reading

Bright Pattern omnichannel contact center software now integrates with Google to provide powerful text-to-speech features to customers Bright Pattern today announces its integration with Google Cloud Text-to-Speech functionality. Powered by Google Cloud Machine Learning, the integration applies the most advanced deep learning neural network algorithms to produce text-to-speech in a variety of languages. Google Cloud […]Continue reading

Bright Pattern, leading provider of cloud-based contact center software, helps Republic Wireless deliver outstanding omnichannel customer experiences without the need for a traditional brick-and-mortar contact center Bright Pattern, leading provider of omnichannel cloud contact center software, helped Republic Wireless sustain rapid membership growth without having to set up a traditional call center by deploying cloud […]Continue reading