Month: June 2018

Bright Pattern, leading provider of omnichannel contact center software, receives top recognition from Gartner’s Software Advice in annual FrontRunners Call Center Quadrant Bright Pattern announced today it was named as a leader in the FrontRunners Call Center category by Software Advice, a Gartner company. FrontRunners is designed to help businesses evaluate which software products may […]Continue reading

Bright Pattern Integrates with SAML 2.0 to Provide Customers with Third-Party Single Sign-On Functionality Bright Pattern today announced its integration with Security Assertion Markup Language (SAML) 2.0 to help contact centers manage passwords and enable all users to log into multiple systems in a single step. Bright Pattern works with SAML 2.0 identity providers such as […]Continue reading

Bright Pattern, a global provider of omnichannel cloud contact center software, has deployed a production installation in Microsoft Azure SAN BRUNO, Calif. – June 5, 2018 – Bright Pattern today announced its deployment of omnichannel contact center software in Microsoft Azure. This strategic move gives customers access to Azure’s unique features while increasing Bright Pattern’s […]Continue reading