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    Intelisys Partner’s with Bright Pattern to Provide Innovative AI-Powered Omnichannel Cloud Contact Center Software Intelisys, the industry’s leading Technology Service Distributor of telecommunications network and cloud services, adds Bright Pattern Contact Center to its portfolio to help customers with digital transformation, omnichannel conversations, omnichannel quality management, and AI implementation South San Francisco, Calif., July 8, [...]Continue reading

    Naver, Leading Online Search Platform in South Korea and Creator of the LINE Messenger App, Deploy Bright Pattern Contact Center Software Naver search platform, the creator LINE, Asia-Pacific’s leading messenger app with over 600 million users, uses Bright Pattern Contact Center for remote workforce South San Francisco, Calif., June 30, 2020 — Naver, frequently referred [...]Continue reading

    Hurtigruten Moves All Call Center Agents Remote During COVID-19 Thanks to Bright Pattern Cloud-Based Contact Center Software A world leader in luxury exploration travel swiftly moves to a 100% remote workforce model for its contact center using Bright Pattern’s award winning cloud-based software known for its innovative remote workforce capabilities South San Francisco, Calif., June [...]Continue reading

    Gartner’s Software Advice Names Bright Pattern a 2020 FrontRunner for Call Center Software Out of over 100 products evaluated by Gartner, Bright Pattern was named a leader in the 2020 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, and Talkdesk   South San Francisco, Calif., June [...]Continue reading

    Bright Pattern Contact Center Deployed by South Korea’s Center for Disease Control for COVID-19 Contact Tracing Using Remote Agents South Korea Center for Disease Control is revolutionizing their contact tracing program with innovative cloud contact center technology to contain the spread of COVID-19 South San Francisco, Calif., June 18, 2020 — Bright Pattern, a leading [...]Continue reading

    Bright Pattern Contact Center Deployed by the Leading Real Estate Marketplace in the US The company who revolutionized the online real estate market deploys Bright Pattern omnichannel contact center platform with Zendesk South San Francisco, Calif., June 11, 2020 — Bright Pattern, a leading provider of AI-powered cloud contact center software for innovative companies, announced [...]Continue reading

    Bright Pattern to Provide COVID-19 Support to Call Center Industry with Cloud Solution to Supplement Operations with Remote Workforce Bright Pattern, leading provider of cloud omnichannel contact center software, is offering special virtual contact center capability for companies impacted by Coronavirus SOUTH SAN FRANCISCO, Calif., March 19, 2020 /PRNewswire/ -- Bright Pattern has been closely [...]Continue reading