UPCOMING EVENTS

CCW Europe

CCW EUROPE

In 2019, we celebrate 20 years of CCW global community building globally! 2019 also marks our 3rd edition of European CCW, this time in the heart of Europe: Amsterdam!

07 – 10 October, 2019
Amsterdam

bright pattern event

CONTACT CENTER IDEAS & INNOVATIONS TOUR 2019 – MID-ATLANTIC

Join Contact Center Nation, Contact Center Pipeline Magazine, Panviva, Community Workforce Management Software Group and a pool of your industry peers for an interactive day focused on your Call Center.

We are planning an exciting agenda full of learning, networking, FUN and prizes galore including cash giveaways! Grab a friend or two…You won’t want to miss this one!

October 10th, 2019
Apple Federal Credit Union
4097 Monument Corner Dr.
Fairfax, VA 22030

socap

2019 ANNUAL CONFERENCE

Founded in 1973, SOCAP International represents a dynamic, collaborative community of best-in-class customer care experts across all industries. These vice presidents, directors, managers and specialists, along with hundreds of solution providers, come from some of the world’s most recognized Fortune 1000 as well as emerging and leading startup companies. SOCAP is a member-driven association committed to advancing customer care and engagement at all levels of business.

October 20-23, 2019
Tucson, AZ

Contact Center Nation

CONTACT CENTER NATION

Join Contact Center Nation, Contact Center Pipeline Magazine, Panviva, Jacada, Community Workforce Management Software Group, SOCAP New England, Zappix and a pool of your industry peers for an interactive experience focused on your Call Center.

November 5, 2019
Granite Links Golf Club
100 Quarry Hills Drive
Quincy, MA 02169

socap

SOCAP DC CHAPTER

November 5, 2019