UPCOMING EVENTS

Corinium

CHIEF CUSTOMER OFFICER NEW ZEALAND

Chief Customer Officer New Zealand 2019 connects customer executives like you to the people, technology and ideas that make you a leader in customer excellence.

31 July – 1 August, 2019

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SOCAP NY METRO CHAPTER

The SOCAP New York chapter is celebrating their 20th annual Yankees Outing. Join the Chapter at Yankees Stadium for a tailgate as they play the Cleveland Indians.

August 15, 2019

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SOCAP TEXAS CHAPTER

Exclusive book signing and speaking event with CX industry thought leader, John Goodman. Goodman will be speaking from his book Strategic Customer Service, 2nd Ed.

August 18, 2019

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MWCCA

For the past 10 years the MWCCA has hosted the largest contact center networking event in the Midwest and this year we’re excited to host at the Allianz Field Brew Hall. It’s a private venue overlooking the field and reserved exclusively for the MWCCA on September 25th. Join 250 contact center leaders as we watch the MN United FS soccer team crush the KC Sporting in the brand new Allianz field. We have the premier area of the field on the beautiful Allianz Field Rooftop Brew Hall Deck !

September 25, 2019
Allianz Field Roof Deck

CCW Europe

CCW EUROPE

In 2019, we celebrate 20 years of CCW global community building globally! 2019 also marks our 3rd edition of European CCW, this time in the heart of Europe: Amsterdam!

07 – 10 October, 2019
Amsterdam

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CONTACT CENTER IDEAS & INNOVATIONS TOUR 2019 – MID-ATLANTIC

Join Contact Center Nation, Contact Center Pipeline Magazine, Panviva, Community Workforce Management Software Group and a pool of your industry peers for an interactive day focused on your Call Center.

We are planning an exciting agenda full of learning, networking, FUN and prizes galore including cash giveaways! Grab a friend or two…You won’t want to miss this one!

October 10th, 2019
Apple Federal Credit Union
4097 Monument Corner Dr.
Fairfax, VA 22030

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2019 ANNUAL CONFERENCE

Founded in 1973, SOCAP International represents a dynamic, collaborative community of best-in-class customer care experts across all industries. These vice presidents, directors, managers and specialists, along with hundreds of solution providers, come from some of the world’s most recognized Fortune 1000 as well as emerging and leading startup companies. SOCAP is a member-driven association committed to advancing customer care and engagement at all levels of business.

October 20-23, 2019
Tucson, AZ

Contact Center Nation

CONTACT CENTER NATION

Join Contact Center Nation, Contact Center Pipeline Magazine, Panviva, Jacada, Community Workforce Management Software Group, SOCAP New England, Zappix and a pool of your industry peers for an interactive experience focused on your Call Center.

November 5, 2019
Granite Links Golf Club
100 Quarry Hills Drive
Quincy, MA 02169

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SOCAP DC CHAPTER

November 5, 2019