Join Bright Pattern
As Director of Technical Content/Publications at Bright Pattern, you will be responsible for driving our overall technical content strategy and how it enhances our user’s product experience. Using your extensive technical and leadership experience, you will start as an individual contributor and grow a team of writers over time. This position requires a combination of both excellent technical and management skills. You have to be able to pick the right approach, plan and then follow through the execution – by communicating, convincing, leading. Ideally you would be able to do a superior job yourself, as well as effectively coach and delegate any tasks, so other engineers learn by example. You will be working with our strong professional team that is dedicated to developing the best, most-advanced solution in the market while having the opportunity to grow professionally with fun, exciting, and challenging projects. This role will make a direct impact on our customers and their clients. As an innovative and established start-up your work will be visible and make a difference to our company and customers.
Bright Pattern is a fast-moving cloud software company growing faster than others in the market. You will be in a pivotal role to make a difference and significant contribution to company success as we embark on our next ramp of growth, while working in an exciting, fast-paced startup environment with experienced industry leaders.
Ready to join the Bright Pattern Team? Apply Now!
Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users. Bright Pattern allows companies to offer an effortless and personal customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel with embedded AI omnichannel quality management.
The company was founded by a team of industry veterans who pioneered the leading contact center solutions and are now delivering an architecture for the future. Bright Pattern’s cloud contact center solution is used globally in over 26 countries and 12 languages. The company is headquartered in South San Francisco/Pleasanton, California.
Join our team at Bright Pattern today!