Join Bright Pattern
Bright Pattern, Inc. is recruiting for our Pleasanton, CA office: Senior Director of Marketing
Become an integral part of our growing marketing and sales team as a Senior Director of Marketing for a super-fast growing cloud software startup in the customer experience industry. As a central member of our marketing team, you’ll work directly with our sales and executive teams as a driver and owner of key areas directly contributing to company growth and success. Bright Pattern has a fun and fast-paced yet flexible work environment with great benefits, a chance to learn all aspects of the marketing function, and upward mobility. Our software is award-winning and recommended by top analysts in the contact center industry and was most recently named runner-up for “Cloud CX Solution of the Year” at the CCW Excellence Awards and the #1 rated contact center by customers per TrustRadius.
As the Senior Director of Marketing, you will be a key leader responsible for developing and executing strategic marketing initiatives to drive business growth and strengthen our brand presence. You will understand the target market, personas, and market trends to help define the organization’s marketing strategy, and as part of the marketing team provide advice as to how to best market to help drive sales. Successful candidates will be creative, innovative, detail-oriented, well-organized, and a self-starter with the ability to handle various marketing projects. You will lead a talented marketing team and collaborate with closely with Sales and other teams to achieve our company’s objectives across all areas of marketing:
Marketing Strategy, Awareness, and External Company Positioning:
Bright Pattern is the highest-rated all-in-one omnichannel contact center platform with the highest ROI and fastest time to deploy in the industry, with over 500 customers in 26 countries. Bright Pattern’s platform allows your business to provide effortless omnichannel conversations across all voice and digital channels (voice, SMS, web chat, email, video chat, messenger apps, and bots) and connects to your business applications seamlessly. Bright Pattern’s Omnichannel Quality Management capabilities also allow your business to monitor the quality of 100% of interactions on every channel. Bright Pattern is the only company in the industry providing a mobile app, Bright Pattern Mobile, that enables Omni-EnterpriseTM CX, allowing customers to connect with any employee in your company across voice and digital channels through their mobile device. The company was founded by a team of industry veterans who pioneered the leading contact center solution and is now delivering an architecture for the future with an advanced cloud-first approach.
Join our team at Bright Pattern today!