Cloud application platforms provide cloud-based development environments typically consisting of an operating system, programming-language execution environment, database, and web server to application developers. Such platforms enable developers to create and run software solutions without being burdened by the cost and scale of getting necessary hardware and software layers.
Cloud application platforms offer:
- Flexibility, creativity, and scalability for application developers
- Cloud development environments including OS, programming, database, and web server
- Computer and storage resources that scale automatically
- A host for building software solutions
Bright Pattern’s omnichannel contact center software helps simplify omnichannel customer service for customers, agents, and contact center managers. Our cloud contact center solutions provide effective multichannel communications, CRM integrations, cloud APIs, and tools for quality management.