Cloud platforms provide cloud-based application hosting, database services, cloud computing, analytics, data storage, and more. Such platforms organizations to create, deploy, and manage scalable software solutions without being burdened by the cost and scale of getting necessary hardware and software layers. Applications built on Cloud platforms are robust and readily accessed by any authenticated user with an internet connection.
Cloud platforms offer:
- Cloud-based application hosting, database services, computing, analytics, data storage, and more for organizations and application developers
- A host for building software solutions
- Cloud development environments including OS, programming, database, and web server
- Computer and storage resources that scale automatically
Bright Pattern’s omnichannel contact center software helps simplify omnichannel customer service for customers, agents, and contact center managers. Our cloud contact center solutions provide effective multichannel communications, CRM integrations, cloud APIs, and tools for quality management.