Day: August 24, 2017

Bright Pattern begins development on cognitive business solution using IBM Watson APIs on IBM Cloud to leverage call center AI and sentiment analysis for improved customer experience SAN BRUNO, Calif., Aug. 24, 2017 /PRNewswire/ — Bright Pattern has been selected in phase two of the Watson Buildchallenge to develop its cognitive technology business plan, Omnichannel Conversation Analytics, into a […]Continue reading