Month: January 2019

Through partnership, Bright Pattern, leading provider of cloud contact center software, provides innovative customer support technology for global enterprise telecommunications company SAN BRUNO, Calif., Jan. 29, 2019 /PRNewswire/ — Bright Pattern today announces that the go-to telecommunications provider in the Caribbean and Latin America has selected Bright Pattern Contact Center for its customer service operations. With annual sales of over $2.4 billion, the telecommunications […]Continue reading

Easy-to-use IVR reduces effort and cost; BrightStart Apps let businesses quickly and nimbly turn on customer experience capabilities at low cost Nashville – January 17, 2019 – Bright Pattern, leading provider of easy-to-use enterprise omnichannel cloud contact center software for innovative companies, announced today at Customer Contact Week (CCW) Nashville 2019 two new additions to […]Continue reading

SAN BRUNO, Calif., Jan. 8, 2019 /PRNewswire/ — Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its sponsorship of Customer Contact Week (CCW) Nashville 2019 and presentation of the Chabot Session with Ashley Welch, Director of Service at leading corporate travel company, Lola. Welch will be accompanied by Bright Pattern Senior Vice President of Marketing, Ted Hunting, as they discuss […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s Contact Center Infrastructure Report SAN BRUNO, Calif., Jan. 7, 2019 /PRNewswire/ — Bright Pattern has been included in G2 Crowd’s most recent Contact Center Infrastructure Software report. This report is based on real user satisfaction ratings on G2 Crowd, the world’s leading business solutions […]Continue reading