Month: February 2019

Bright Pattern, leading provider of omnichannel cloud contact center software, selected by innovative personal financial planning company, Money Ladder SAN BRUNO, Calif., Feb. 26, 2019 /PRNewswire/ — Money Ladder is an innovative start-up that focuses on helping individuals get out of debt and plan for specific life goals, such as buying a house, planning for retirement, or saving […]Continue reading

Bright Pattern to Present the Top Steps for Providing Omnichannel Customer Experience at Customer Contact Week (CCW) Australia 2019, February 28 to March 1, 2019 Bright Pattern, a leading provider of omnichannel cloud contact centre software, today announces its sponsorship of Customer Contact Week (CCW) Australia 2019 and presentation on Omnichannel Customer Experience with John […]Continue reading

IT-Communications Inc. selects Bright Pattern Contact Center software for its AI and omnichannel capabilities IT-Communications Inc., a business process outsourcing (BPO) provider with a number of locations throughout Japan, has selected Bright Pattern Contact Center software to fuel the digital transformation of its clients’ customer relationships. Communication Business Avenue, Inc was selected as an implementation […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center software, partners with PeakView to provide innovative customer support technology Bright Pattern, the leading provider of enterprise contact center software, today announces its partnership with PeakView, a pioneer in the cloud Contact Center as a Service (CCaaS) industry with extensive experience planning, deploying, and managing contact […]Continue reading

Bright Pattern Contact Center software will be a core component of Paxyl Solutions’ contact center suite, providing their customers with an innovative omnichannel contact center platform and agile services to deliver an exceptional customer experience. Bright Pattern, the leading provider of enterprise contact center software, today announces its partnership with Paxyl Solutions, a specialist in […]Continue reading