Bright Pattern AI-Powered Omnichannel Contact Center Software

See how Bright Pattern Can Improve Your Customer Experience

Why We Are Different/Better

  • Fully omnichannel and supports all emerging digital channels.
  • Cloud-based for lower maintenance costs, flexibility, and remote capabilities.
  • AI-integration for agent assistance, self-service, and quality management.
  • Omnichannel quality management to monitor 100% of interactions on all channels.
  • Fastest ROI and deployment times in the industry, at half the industry average.
  • Customizable workflows to support any use case or industry.
  • Integrations with any CRM to personalize the customer journey.
  • Secure and compliant with PCI, HIPAA, SOC 2, GDPR, TCPA, etc.

Join us for a 30 minute discovery call and you will be on your way to the cloud in weeks…

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    100’s of 5-star reviews

    “Companies looking at emerging channels, omnichannel, and Al would do weel to look at Bright Pattern”
    True Omnichannel capabilities without significant license or professional service expenses”
    Simple platform with fast set-up times (half the industry average) and a fraction of the cost compared to many other vendors.”
    All channels are native to the platform enabling true omnichannel conversations and omnichannel quality management.”

    – Nancy Jamison Quote

    “Bright Pattern is a true omnichannel contact center, built for the modern contact center. I haven´t found anyone doing it better“

    – Roger Meador, Co-Founder of trusource labs