A Brighter Contact Center Solution
- Omnichannel supporting all traditional and digital channels.
- AI for agent assistance, self-service, and quality management.
- Omnichannel QM to monitor 100% of interactions on all channels.
- Highest ROI and fastest deployment times in the industry.
- Works with your CRM to personalize the customer journey.
- PCI, HIPAA, SOC 2, GDPR, and TCPA, compliance.
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What our customers are saying on G2 Crowd
100’s of 5-star reviews
“Companies looking at emerging channels, omnichannel, and Al would do well to look at Bright Pattern”
“True Omnichannel capabilities without significant license or professional service expenses”
Simple platform with fast set-up times (half the industry average) and a fraction of the cost compared to many other vendors.”
All channels are native to the platform enabling true omnichannel conversations and omnichannel quality management.”
– Nancy Jamison, Director, Digital Transformation Practice at Frost & Sullivan
“Bright Pattern is a true omnichannel contact center, built for the modern contact center. I haven´t found anyone doing it better“
– Roger Meador, Co-Founder of trusource labs