Press Releases
Frost & Sullivan Ranks The “Most Trusted Emerging Vendors in Europe
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for growth and innovation
January 26, 2021
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for growth and innovation
Bright Pattern replaces top cloud contact vendor with significantly better ease of use, agent experience, agent productivity, omnichannel reporting, omnichannel quality management, and reliability
In line with recent research from McKinsey and IBM, Bright Pattern sees companies finding smarter ways to operate, increasing digital and mobile channel adoption
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Leading car manufacturers in North America, Europe, Asia, and Latin America have deployed Bright Pattern’s cloud omnichannel contact center software to power and improve customer service, sales, and marketing
Bright Pattern continues growth in EMEA as advisory board member and chairperson for the contact center industry’s largest customer contact event series at Customer Contact Week (CCW) Europe
Bright Pattern improves contact center quality management processes, training, and customer experience with the deployment of omnichannel cloud contact center software and omnichannel quality management
Global Human Resource Employment and Recruitment Agency Deploys Bright Pattern Omnichannel Interaction Platform to Enhance Their IT Service Management and Enterprise Service Management
Bright Pattern, leading provider of AI-powered omnichannel cloud contact center for innovative companies, records over 100% bookings growth, named leader in CCaaS reports by Frost & Sullivan and Omdia
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By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.