Contact Center Software: Simple. Powerful. Built for Cloud

Contact center software that improves customer experience and agent efficiency faster and easier than ever before

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Our cloud, multi-tenant architecture is secure, compliant, and fault-tolerant, for continued operations during maintenance updates
From detailed reports to quality management tools and CRM integrations, our impressive features set has it all


Accessible anywhere, our web-based user interface blends all channels on a unified Agent Desktop, concurrently and on demand


Blended Omnichannel Communications

Choose channels in any combination for effective communication. Chat while on a call. Receive pictures from mobile devices while chatting. Override email with a phone call. Easy productivity

Voice Calls

IVR, ACD queuing, Multi-Skill Routing, Predictive, and Preview Dialer


Skills-based email distribution or pull from a shared queue. Knowledge Base


Convenience, ubiquity, privacy, records. Post-transactional surveys


Rich communication. Positive identification. Customer convenience

Live Chat

Rich communication from a web page

Video Calls

Build trust with video

In-App Support

Positive identification. Full user profile data. Easy 1-button contact

Low One-Time Set-Up Fee

Includes 45 hours of services for workflow implementation and training:

  • Discovery and Design Workshop
  • Configuration and Customization to customer requirements
  • Testing and Evaluation
  • Agent and Supervisor Training
  • Administration Mentoring
  • Knowledge Transfer

Tailored Fit

Services to ensure customer processes operate smoothly

Easy to Learn

Simple to use mission-specific agent UI reduces training requirements, and training is available too

Painless Updates

Frequent improvement updates are nondisruptive, by means of architecture and procedures

24/7 Support

Beyond support, our goal is customer success. And we are available 24/7

Why Wait?

We are happy to answer questions and discuss specific workflows and requirements on a live presentation online or set up a pilot project to trial the solution without paying any license fees

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