SAN BRUNO, California, May 23, 2019 /PRNewswire/ — Bright Pattern, a leading provider of omnichannel cloud contact center software for innovative companies, today announced the availability of Bright Pattern Contact Center on Microsoft AppSource, an online cloud marketplace providing tailored line-of-business solutions. Bright Pattern provides simple and powerful contact center software for innovative midsize and enterprise companies. Offering a […]Continue reading

VIPdesk, leader in outsourced customer service, selected as finalist for 2019 Excellence in Customer Service Award SAN BRUNO, CALIF. (PRWEB) MAY 21, 2019 VIPdesk is a leader in outsourced customer service and a pioneer in providing high-touch customer care services to brand-conscious companies, including premium retailers, luxury travel, consumer products, and financial services companies. VIPdesk’s primary […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center software for innovative companies, selected by Ocular Technologies, customer experience leader in South Africa SAN BRUNO, Calif., May 8, 2019 /PRNewswire/ — Bright Pattern today announced its partnership with Ocular Technologies, the first 100% cloud-based customer engagement provider in South Africa. Bright Pattern Contact Center software will […]Continue reading

Ted Hunting, SVP of Marketing at Bright Pattern, to Present the Omnichannel Contact Center Solution Spotlight at ICMI Contact Center Expo 2019 SAN BRUNO, CALIF. (PRWEB) MAY 07, 2019 Bright Pattern today announces its sponsorship of ICMI Contact Center Expo 2019 in Hollywood, Florida, from May 13 to 16, 2019. At the event, Ted Hunting, Senior Vice President of […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center software for innovative companies, selected by The Connection, premier BPO for Fortune 500 companies SAN BRUNO, Calif., April 30, 2019 /PRNewswire/ — Bright Pattern “makes The Connection” by transitioning The Connection, market leading BPO from outdated on-premises-based technology to the cloud to benefit from instant innovation, reliable uptime, flexibility, and […]Continue reading

Bright Pattern, the leading provider of omnichannel cloud contact center software for innovative companies, partners with Blueworx, provider of Interactive Voice and Customer Experience solutions Bright Pattern, the leading provider of enterprise contact center software, today announces a partnership with Blueworx, a provider of interactive voice and customer experience solutions. Bright Pattern Contact Center Software […]Continue reading

Bright Pattern, the omnichannel cloud contact center provider for innovative companies, recently recognized in numerous reports as the shining star in customer ratings SAN BRUNO, Calif., April 16, 2019 /PRNewswire/ — Bright Pattern has been included in G2 Crowd’s Spring 2019 Contact Center Infrastructure Software report. The inclusion comes after recognition in the Ovum Decision Matrix for Selecting a Multichannel […]Continue reading

Bright Pattern partners with PTP to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs SAN BRUNO, CALIF. (PRWEB) APRIL 09, 2019 Bright Pattern, the leading innovator in enterprise contact center software, today announces its partnership with PTP, a leading Customer Experience (CX) professional […]Continue reading

Bright Pattern, leading innovator of omnichannel cloud contact centre software, now deployed by global market leader for compliance and cybersecurity in the payment card industry in Europe and North America DUBLIN, April 4, 2019 /PRNewswire/ — Sysnet is a global, industry leading, cyber security organisation that provides business focused solutions to solve organisational security challenges, reducing risk and […]Continue reading

Bright Pattern, the omnichannel cloud contact centre provider for innovators, to sponsor and speak at Call and Contact Centre Expo in London LONDON, March 19, 2019 /PRNewswire/ — Bright Pattern, a leading provider of omnichannel cloud contact centre software, today announces its sponsorship of the Call and Contact Centre Expo and presentation on the Omnichannel Customer Experience with Ted Hunting, Senior […]Continue reading