Bright Pattern, leader in omnichannel contact center software, places #1 among top vendors by Gartner's’ Online Review Site, GetApp SAN BRUNO, CA (PRWEB) FEBRUARY 13, 2018 Bright Pattern contact center software placed as a leader in the Q1 2018 Call Center Industry Report by GetApp. The omnichannel technology ranked #1 among leaders such as inContact, Genesys, and Five9 as […]Continue reading

Bright Pattern, a global provider of omnichannel cloud contact center software, expands its presence in Asia-Pacific region with a new datacenter in Singapore to support its growing customer base SAN BRUNO, Calif., Feb. 6, 2018 /PRNewswire/ -- This expansion comes after other recent global expansions in Japan, Australia, Europe, South America, as well as other geographies. "We are excited to offer […]Continue reading

Bright Pattern, leading provider of omnichannel contact center software, placed as Market Challenger in Contact Center Software Report by market-leading research and consulting business Ovum SAN BRUNO, Calif., Jan. 30, 2018 /PRNewswire/ -- Bright Pattern, global cloud contact center software provider, today announces its placement as a Market Challenger in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact […]Continue reading

SAN BRUNO, Calif.–(BUSINESS WIRE)–January 23, 2018– Bright Pattern today announced the appointment of Michael McCloskey as CEO. McCloskey has been serving on the Board of Directors at Bright Pattern, and is a highly experienced technology executive with a proven track record of building high growth technology companies and delivering tremendous shareholder value. McCloskey was on […]Continue reading

SAN FRANCISCO, CA (PRWEB) NOVEMBER 28, 2017 Bright Pattern, a leading provider of omnichannel cloud contact center technology and Gold level member of Oracle PartnerNetwork (OPN), today announced that its Contact Center for Oracle Service Cloud is now available in the Oracle Cloud Marketplace. Bright Pattern Contact Center for Oracle Service Cloud enables Oracle Service Cloud customers to handle […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Zendesk Relate Live Conference, October 23-25, 2017, in New York, NY Bright Pattern today announces plans to showcase their Omnichannel Contact Center Software for Zendesk at the annual Relate Live Conference. Bright Pattern Contact Center offers omnichannel call and messaging routing […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center software, to sponsor the annual Oracle OpenWorld Conference, October 2-5, 2017, in San Francisco, CA Bright Pattern today announces plans to showcase their Omnichannel Contact Center Software for RightNow at the annual Oracle OpenWorld Conference. The five day conference is packed full of technology sessions, labs, […]Continue reading

Bright Pattern announces growing relationship with Oracle to advance multichannel customer conversations using voice and digital channels out-of-the-box SAN BRUNO, Calif., Sept. 26, 2017 /PRNewswire/ -- Bright Pattern, a leading provider of omnichannel cloud contact center technology, today announced that it has achieved Gold Level Partner status in the Oracle PartnerNetwork (OPN). By obtaining Gold Level membership, Oracle has recognized […]Continue reading

Bright Pattern, leading provider of omnichannel cloud contact center technology, announces the availability of Summer Release 2017 SAN BRUNO, CA (PRWEB) AUGUST 30, 2017 Bright Pattern, leading provider of cloud contact center software as a service, today announced the availability of Summer Release 2017, the award winning release for global enterprises. The release includes customer-requested functionality, […]Continue reading