Bright Pattern Officially Receives Certification for Microsoft Teams to Transform Data, Security, and Integration

Customers are assured a reliable and safe experience using Bright Pattern’s contact center solutions which have passed security and quality standards established by Microsoft.
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South San Francisco, Calif., February 12, 2024Bright Pattern is proud to announce its official certification for Microsoft Teams which ensures that solutions and APIs have been rigorously tested and reviewed by Microsoft. This certification ensures that customers are using a platform that has reliable integration and a safe and secure location for data and privacy.

Microsoft Teams has become an integral part of the business and communication process globally as it is a vital tool which provides companies the ability to communicate, collaborate, and create connections. Now with full integration, Bright Pattern’s contact center solution continues to provide its customers a seamless and personalized customer experience.

About Bright Pattern

Bright Pattern provides a simple yet powerful omnichannel contact center software that is the fastest to deploy with the lowest total cost of ownership in the industry. Bright Pattern offers the most advanced omnichannel cloud platform across channels like voice, text, chat, email, video, messengers, AI and bots. Bright Pattern provides native Omnichannel quality management allowing companies to measure every interaction on every channel. Bright Pattern also offers a mobile app allowing any employee in your company to communicate with your customers. With over 500 customers in 26 countries, Bright Pattern is the highest-rated omnichannel contact center solution based on analysts and customer reviews.

Media Contact

Chris Wong
Senior Marketing Manager

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