Why Become a Bright Pattern Partner?

Simply Powerful. #1 Rated by Customers, Fastest to Deploy, Fastest time to revenue for partners, highest margins in the industry

Play Video about Bright Pattern call center software

500+ Customers, 26 Countries

Bright Pattern is the highest-rated omnichannel contact center platform with the fastest time to deploy in the industry. Bright Pattern’s platform allows businesses to provide effortless omnichannel conversations across voice and digital channels along with omnichannel quality management. We are the only company in the industry providing a mobile app, Bright Pattern Mobile, that enables customers to connect with any employee across any channel via their mobile device.

Partnering for Your Success

If you are a reseller, technology provider, or BPO, Bright Pattern can help you grow your business

Bright Pattern offers some of the highest margins in the industry to partners. We are also the fastest to deploy per analysts and customer reviews which means your time to implement and time to revenue is faster than anyone else. Bright Pattern is also a super-fast growing nimble startup and we will work hand-in-hand with you as a true partner to help you grow your business.

Bright Pattern offers some of the highest margins in the industry to partners. With Bright Pattern you can have the most cost-effective cloud contact center offering to power your BPO. BPO enduser customers of Bright Pattern include companies like Bank of America and FedEx and 9 of the world’s largest automobile companies.We are also the fastest to deploy per analysts and customer reviews which means your time to implement and time to set up tenants for your end-user customers is faster and easier than any other contact center solution. As a super-fast growing nimble startup and we will work hand-in-hand with you as a true partner to help you grow your business.

"Bright Pattern Cloud Contact Center has won four Top Rated Awards in the Contact Center, Sales Dialer, Customer Engagement, and Interactive Voice Response (IVR) categories. These awards are based directly on feedback from their customers. Reviewers highlight Bright Pattern’s top-notch customer support, scalability, and ease of deployment without development expertise”

- Megan Headley, VP of Research at TrustRadius

Read Bright Pattern Contact Center reviews on TrustRadius

#1 Contact Center

#1 IVR

#1 Sales Dialer

#1 Customer Engagement

Ovum/Omdia's Profile of Bright Pattern

“Bright Pattern was the shining star in the ratings… Bright Pattern’s customers rated its products the maximum level of any vendor”

“The Challenger to Watch”

#1 in Platform Functionality”
#1 for Multi-channel Innovation”
#1 Deployment Time”
#1 Professional Services”
#1 in Hosting Reliability and Scalability”
#1 in Interoperability”

Fastest Time to Deploy

Bright Pattern has the fastest time to deploy – half the industry average per Omdia, G2Crowd, and Frost and Sullivan.

Frost & Sullivan Profiles Bright Pattern as Top-Performing Global Cloud Contact Center Provider

Bright Pattern named FrontRunner by Gartner Digital Markets Reports

  • Out of over 100 products, Bright Pattern was named a leader in the 2018, 2019, 2020, 2021 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys Cloud, NiceinContact, RingCentral, and Talkdesk.
  • Bright Pattern leads the call center category with a rating of 4.74/5
  • Bright Pattern rates 5/5 for customer support and value

CCW Excellence Awards

Runner Up for “Cloud-Based CX Solution of the Year” – ahead of all legacy contact center vendors

Finalist for “Omnichannel Solution of the Year”

Finalist for “Disruptive Technology of the Year”

By partnering with Bright Pattern, we are able to provide our team members with an improved experience and our clients with a true and seamless omnichannel solution. We evaluated many omnichannel solution providers and Bright Pattern was the only cloud-based contact center provider that had all the functionality we needed. The omnichannel capabilities and tight integration with Zendesk will allow us to deliver the highly personalized customer service that leading luxury brands require.

Sally Hurley

CEO of VIPdesk Connect

Play Video

Join our partner program and grow your business.

Schedule a discovery call now to learn how.