BRIGHT PATTERN PARTNERS

Bright Pattern partners include Resellers, Business Process Outsourcers (BPOs), CRM vendors, and Technology Partners. Below is a partial directory of our partners.

RESELLER PARTNERS

Bright Pattern’s Reseller Partners resell Bright Pattern cloud contact center with consulting services or unique value add technology coupled with Bright Pattern.

Master Agents

For cloud-based contact center solutions, as well as services that extend customer experience functionality, Bright Pattern Cloud Contact Center and Master Agent Partners are here to meet your needs. Our Master Agent Partners deliver professional services directly to end users in alliance with Bright Pattern and our partners.

BPO’S

Bright Pattern’s Business Process Outsourcer partners resell Bright Pattern-powered customer service solutions with agents on demand to end-user customers, often with their own unique value add technology or additional services.

CRM PARTNERS

Bright Pattern partners with all of the leading CRM providers so that the power of Bright Pattern can be realized with the customer data stored in your CRM system.

TECHNOLOGY PARTNERS

Bright Pattern partners with many companies so that best-of-breed technology is coupled with Bright Pattern seamlessly.

All Messenger Social Media Other Database CRM Email Analytics calendar

WHAT OUR PARTNERS SAY ABOUT BRIGHT PATTERN

“We’re thrilled to partner with Bright Pattern to deliver best-in-class cloud contact center solutions to businesses of all sizes. This partnership gives our clients true digital channel management. The CX100 Cloud Suite helps businesses meet the digital transformation challenge by innovating their customer experiences, increasing omnichannel agent productivity and security, and reducing capital outlay and total cost of ownership (TCO).``

Jitender Singh, Conduit Global SVP of Cloud Sales and Solutions

“Bright Pattern gives Waterfield Technologies the ability to provide a consistent and seamless experience across all channels with real-time visibility into channel performance. We are excited to partner with Bright Pattern to deliver a cost-effective option for customers looking to migrate or implement a cloud-first contact center.”

Howard Leary of Waterfield Technologies

“Together we are serving a wide range of contact centers mainly European, increasing the services of some large international companies, and thus increasing the number of customers who rely on us. The added value of this partnership is the strong alliance that has developed between our companies and the speed with which we help our customers. We provide a comprehensive portfolio of solutions to meet all requirements and resolve issues in a simple way.”

Massimo Triggiani, CEO of BeCloud

“By partnering with Bright Pattern, we are able to provide our team members with an improved experience and our clients with a true and seamless omnichannel solution. We evaluated many omnichannel solution providers and Bright Pattern was the only cloud-based contact center provider that had all the functionality we needed. The omnichannel capabilities and tight integration with Zendesk will allow us to deliver the highly personalized customer service that leading luxury brands require.”

Sally Hurley, CEO of VIPdesk Connect

BRIGHT PATTERN PARTNER PROGRAM

Bright Pattern helps its partners provide superior omnichannel customer service through the use of innovative cloud-first technology that is the most simple and powerful solution for midsize and enterprise companies.