News and Press Releases

Bright Pattern, leading provider of omnichannel cloud contact center software, integrates with Loxysoft to provide the leading workforce management (WFM) solution to one of the fastest growing outsourced omnichannel service providers, VIPdesk Connect

Bright Pattern, leading provider of omnichannel contact center software, is recognized by the Gartner Digital Markets network and GetApp as the top provider of cloud contact center software

Bright Pattern, leading provider of omnichannel cloud contact center software, partners with Waterfield Technologies to provide innovative customer support technology

GetApp releases Q3 2018 Call Center Software with Bright Pattern ranking #1 above leaders like Five9, inContact, and Genesys

Bright Pattern Contact Center Software will be a core component of Conduit Global’s CX100™ cloud suite providing their customers with an innovative omnichannel contact center platform and agile services to deliver an exceptional customer experience

Bright Pattern, leading provider of omnichannel cloud contact center software, partners with VIPdesk Connect to provide innovative customer support technology

The latest release of the easiest cloud contact center software for any size business provides innovative video chat escalation, easy-to-use agent interface updates, GDPR and PCI compliance advancements, and omnichannel communication enhancements

Bright Pattern powers global omnichannel customer service across 31 countries, creating effortless customer experiences and strengthening ROI

Bright Pattern, leading provider of omnichannel contact center software, receives top recognition from Gartner’s Software Advice in annual FrontRunners Call Center Quadrant