Press Releases
New CX Survey Finds Only 22% of Companies Offer Omnichannel
Bright Pattern presents key findings from Canam Omnichannel CX Benchmark Trend Report
September 17, 2019
Bright Pattern presents key findings from Canam Omnichannel CX Benchmark Trend Report
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by global shipping and logistics enterprise
Bright Pattern awarded for innovation and growth in the customer service industry
Bright Pattern partners with Robert C. Davis and Associates to bring modern consulting practices and state-of-the-art omnichannel contact center technology to midsize and enterprise organizations
Bright Pattern partners with CX Solutions to design exceptional experiences with a modern, omnichannel cloud-based contact center platform
Bright Pattern partners with Zappix to deliver modern on-demand customer service and omnichannel contact center capabilities
Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and RingCentral in annual FrontRunners Call Center Quadrant
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s Contact Center Infrastructure Report, ranking above industry leaders including Five9, NICE inContact, Avaya Aura, Aspect, and 8×8 for overall customer satisfaction
Bright Pattern to Present “Keys for Creating and Measuring Great Omnichannel Journeys” at Customer Contact Week Vegas 2019
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By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.