뉴스 및 보도 자료

Innovative companies in all global regions are using Bright Pattern to provide effortless customer experience on popular messaging apps including Facebook Messenger, Twitter, WeChat, WhatsApp, LINE, Viber, and Telegram

G7 Strategy Group improves the efficiency of outbound campaigns reaching over 2 million constituents in record time for the 2020 census

COVID-19 vaccine appointment hotline deployed in record time – 23 hours – by Atento and Bright Pattern with an agreement for 1500 agents

One of the world’s largest food and beverage companies chooses Bright Pattern Contact Center over Genesys and Avaya for its Latin American contact centers to fuel growth

Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from outside the contact center into customer conversations

A large health insurance company provides personalized outreach with improved remote agent capabilities while eliminating downtime with new self-diagnosis features that resolve remote workforce connectivity issues

Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital channels with a 100% remote workforce

Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities

Bright Pattern launches most robust Microsoft integration in the industry to help connect remote teams and knowledge workers to improve employee productivity and bring the entire company together to improve the customer experience