News
Digital Call Centers Can Transform Your Customer Experience
A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.
August 16, 2023
A cloud-based omnichannel call center can allow you to meet people where they’re at, giving them the experience they desire.
Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This
Bright Pattern ranked highest in areas including: Implementation Time, ROI, Ease of Doing Business With, and Ease of Setup per G2 Crowd, an industry-leading customer review site.
In this conversation, Sheri Greenhaus, Executive Director, CrmXchange interviews Ted Hunting, Senior Vice President, Marketing, from Bright Pattern, a cloud Omni channel contact center company.
South San Francisco, Calif., June 6, 2023 – Bright Pattern is headed back to Customer Contact Event in Las Vegas to showcase its advanced contact
Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for
the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the
Year” and “Omnichannel Solution of the Year”.
South San Francisco, Calif., May 23, 2023 – Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, continues its European
For the second year running, Bright Pattern is rated 10/10 in four categories: Contact Center, Customer Engagement Solution, Sales Dialer, and IVR.
Trusted by 500+ customers in 26 countries, Bright Pattern now adds innovative Omni-Enterprise capabilities, allowing any employee (even people outside the contact center) to connect to customers on any channel.
By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.
By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.