COVID-19 vaccine appointment hotline deployed in record time – 23 hours – by Atento and Bright Pattern with an agreement for 1500 agents
One of the world’s largest food and beverage companies chooses Bright Pattern Contact Center over Genesys and Avaya for its Latin American contact centers to fuel growth
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from outside the contact center into customer conversations
A large health insurance company provides personalized outreach with improved remote agent capabilities while eliminating downtime with new self-diagnosis features that resolve remote workforce connectivity issues
Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital channels with a 100% remote workforce
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern launches most robust Microsoft integration in the industry to help connect remote teams and knowledge workers to improve employee productivity and bring the entire company together to improve the customer experience
Regional property insurance company extends contact center technology beyond the contact center to every employee to provide help when disaster strikes
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for growth and innovation
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By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.
