News and Press Releases

Bright Pattern, leading provider of multichannel cloud contact center software, to sponsor 2017 Argyle Customer Experience Leadership Forum, March 23rd, 2017 in San Francisco, CA

Bright Pattern partners with Next Caller to provide customers with Advanced Caller ID within the Bright Pattern platform allowing businesses to access the Next Caller database of over 500 million caller profiles in real-time

Bright Pattern, provider of omnichannel cloud contact center software, partners with Alterra.ai, provider of virtual agents powered by AI and Deep Learning

Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its extended offering with Oracle RightNow Integration

Bright Pattern, global provider of multichannel cloud contact center software, continues to expand its presence in the Asia-Pacific region

Bright Pattern, global provider of multichannel cloud contact center software, expands its presence in Japan to enhance local voice communications and improve regional compliance.

Bright Pattern, leading provider of multichannel cloud contact center software, is proud to announce a new partnership with Dizzion, a global provider of end-user computing services

Bright Pattern, a global provider of multichannel cloud contact center solutions, continues its strong growth trajectory with record revenue, bookings and thriving customer base.

Bright Pattern, an innovative cloud contact center provider and Reply.ai, omnichannel bot and AI platform unveiled an integrated solution for smart automated service over messaging channels with a warm human assistance for handling exceptions and improving bot response quality.