News and Press Releases

SAN FRANCISCO, CA, UNITED STATES, December 8, 2025 – Bright Pattern announced the availability of the next generation of AI Interaction Analytics, a groundbreaking capability

SAN FRANCISCO, CA, UNITED STATES, December 2, 2025 – Bright Pattern, the leader in AI-powered omnichannel contact center solutions, announced the general availability of the next

SAN FRANCISCO, CA, UNITED STATES, November 17, 2025 – Bright Pattern, a leader in AI-powered omnichannel contact center solutions, today announced that coeo Group, Europe’s leading

SAN FRANCISCO, CA, UNITED STATES, October 14, 2025 — Bright Pattern, a leading provider of AI-powered omnichannel contact center solutions, successfully concluded its exclusive partner

DUBAI, UNITED ARAB EMIRATES, August 24, 2025 – Bright Pattern, the leading provider of AI-powered omnichannel contact center solutions, and Voxtron, a pioneer of communication

SAN FRANCISCO, Calif., July 08, 2025 – Bright Pattern, a global leader in AI-powered cloud-based contact center solutions, and AvanteNow, a renowned IT service specialist, have

San Francisco, Calif., June 16, 2025 – Bright Pattern, a recognized leader in AI- powered omnichannel contact center software, is proud to announce their partnership

San Francisco, Calif., May 28, 2025 – Bright Pattern, a recognized leader in AI- powered omnichannel contact center software, and OmniSphere360, a dynamic provider of unified communication

Bright Pattern provides the AI-powered contact center platform that will be the underpinning of ECS Telecom’s Artificial Intelligence Contact Center. San Francisco, Calif., May 12,