Press Releases
Bright Pattern Announces AI-Powered Omnichannel Quality Management Solution
Bright Pattern Omni QM is built for a digital world with quality assurance for new digital channels like chat, text, bots, or messengers
March 3, 2020
Bright Pattern Omni QM is built for a digital world with quality assurance for new digital channels like chat, text, bots, or messengers
Bright Pattern-sponsored Canam Omnichannel CX Benchmark Trend Report finds that most digital channels are not measured for quality
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s CCaaS Report with Best ROI, ROI payback time and time to implement
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by global healthcare and health insurance enterprise to improve customer experience
Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its sponsorship of SOCAP’s 2019 Re-Imagine Customer Care Conference in Tucson, Arizona, from October 20 to 23, 2019.
Ted Hunting, SVP of Marketing at Bright Pattern, to Present “Keys for Creating and Measuring Great Omnichannel Customer Journeys” at Customer Contact Week Europe 2019
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, profiled by Frost & Sullivan as top-performing cloud contact center provider
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by enterprise provider of consumer electronic devices
Bright Pattern presents key findings from Canam Omnichannel CX Benchmark Trend Report
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By clicking the button above, I consent to Bright Pattern contacting me by phone call and/or SMS to respond to my above inquiry on services and for future marketing messages and offers. Message & data rates may apply, and message frequency may vary.