Video Call Center Software

online shopping video
  • Build trust faster and receive personal feedback earlier
  • Enables human touch in such applications as elderly care, or high-end customer support
  • Help sales representatives to select select the winning approach by seeing who they are talking to, and how they react
  • Handle exceptions in any self-service POS terminal or ATM transactions remotely
  • Improve sales and customer service consistency, training and supervision, while leveraging call center technology, and consolidating infrastructure
  • Video is deployed as part of Rich Contact Experience for rich web chat and in-app customer support

Make sure to review the complete functionality of Service Pattern Cloud Contact Center Software.

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