[vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^85137|url^https://www.brightpattern.com/wp-content/uploads/2018/10/partner-program-banner.jpg|caption^null|alt^partner-program-banner|title^partner-program-banner|description^null” bg_image_repeat=”no-repeat” bg_img_attach=”fixed” enable_overlay=”enable_overlay_value” overlay_color=”#0a0a0a” overlay_pattern=”09.png” overlay_pattern_size=”2″ css=”.vc_custom_1549403354050{padding-top: 15% !important;padding-bottom: 15% !important;}”][vc_column][ultimate_heading main_heading=”BRIGHT PATTERN AND SALESFORCE” heading_tag=”h1″ main_heading_color=”#ffffff” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:45px;” main_heading_line_height=”desktop:64px;” main_heading_margin=”margin-bottom:3%;” sub_heading_style=”font-weight:bold;”][/ultimate_heading][ultimate_modal icon_type=”selector” icon=”Defaults-play-circle-o” modal_contain=”ult-youtube” modal_on=”image” btn_img=”id^64489|url^https://www.brightpattern.com/wp-content/uploads/2018/06/button-play.png|caption^null|alt^button-play|title^button-play|description^null” modal_size=”medium” overlay_bg_opacity=”80″ img_size=”30″ img_close_background_color=”#a3a3a3″][/ultimate_modal][ultimate_modal btn_size=”lg” btn_bg_color=”#ffa209″ btn_bg_hover_color=”#e38d00″ btn_text=”BECOME A PARTNER” overlay_bg_opacity=”80″ img_size=”30″ img_close_background_color=”#9e9e9e” btn_txt_color=”#ffffff” css_modal_box=”.vc_custom_1567544130857{padding-top: 2% !important;}”][contact-form-7 id=”85102″ title=”Partners Form Header”][/ultimate_modal][/vc_column][/vc_row][vc_row css=”.vc_custom_1549575305545{padding-top: 5% !important;padding-bottom: 5% !important;}”][vc_column][vc_column_text]
A POWERFUL PARTNERSHIP TO ACCELERATE YOUR CUSTOMER EXPERIENCE
Bright Pattern and Salesforce are a natural combination to deliver a great customer experience. Sharing the same “born-from-the-cloud” architecture, Bright Pattern and Salesforce are created for today’s modern customer experience.
If you are a Salesforce partner, Bright Pattern is your best contact center cloud platform choice. Our joint integration brings advanced contact center capabilities for inbound customer service, outbound sales and marketing, or automated blended operations of traditional and emerging channels—chat, text, email, video chat, messengers, bots and more—to maximize employee productivity leveraging the power of Salesforce customer data.
Bright Pattern’s omnichannel cloud call center software integrates with Salesforce to help you manage increasing contact volume across any channel, provide better service to your customers, and increase agent productivity and performance. It’s everything you need to implement a model Salesforce powered contact center. Our integration uses Salesforce data to facilitate identification, customer prioritization, and other information to best route and service customers across any channel and deliver an effortless, personal omnichannel customer experience.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1526074400965{padding-top: 7% !important;padding-bottom: 5% !important;background-color: #4f799e !important;}”][vc_column][ultimate_heading main_heading=”LEARN MORE ABOUT SALESFORCE INTEGRATION” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” spacer=”line_with_icon” spacer_position=”middle” line_height=”1″ line_color=”#ffffff” icon=”Defaults-desktop” icon_size=”” icon_color=”#ffffff” line_width=”200″ main_heading_style=”font-weight:bold;” spacer_margin=”margin-bottom:20px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;”]
Read a comprehensive summary of our joint integration, and see what Salesforce integration has to offer.
[/ultimate_heading][ult_buttons btn_title=”LEARN MORE” btn_link=”url:https%3A%2F%2Fwww.brightpattern.com%2Fintegrations%2Fsalesforce-call-center-software%2F|title:Learn%20More||” btn_align=”ubtn-center” btn_title_color=”#ff9b05″ btn_bg_color=”#4f799e” btn_hover=”ubtn-center-dg-bg” btn_bg_color_hover=”#ff9b05″ btn_title_color_hover=”#ffffff” icon=”Defaults-eye” icon_size=”32″ icon_color=”#4f799e” btn_icon_pos=”ubtn-sep-icon-right-push” btn_border_style=”solid” btn_color_border=”#ff9b05″ btn_color_border_hover=”#ff9b05″ btn_border_size=”2″ btn_radius=”0″ btn_font_size=”desktop:18px;” btn_font_style=”font-weight:bold;”][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^86794|url^https://www.brightpattern.com/wp-content/uploads/2019/01/darckback.png|caption^null|alt^darkback|title^darkback|description^null” bg_image_size=”initial” bg_img_attach=”fixed” enable_overlay=”enable_overlay_value” overlay_color=”#0c0c0c” overlay_pattern=”09.png” overlay_pattern_opacity=”80″ overlay_pattern_size=”2″ overlay_pattern_attachment=”fixed” css=”.vc_custom_1549576396550{padding-top: 7% !important;padding-bottom: 28% !important;}”][vc_column css_animation=”none”][ultimate_heading main_heading=”WHY PARTNER WITH BRIGHT PATTERN?” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;”][/ultimate_heading][/vc_column][/vc_row][vc_row full_width=”stretch_row” bg_type=”grad” bg_grad=”background: -webkit-gradient(linear, left top, left bottom, color-stop(0%, #F0F0F0), color-stop(50%, #E8E8E8), color-stop(100%, #F0F0F0));background: -moz-linear-gradient(top,#F0F0F0 0%,#E8E8E8 50%,#F0F0F0 100%);background: -webkit-linear-gradient(top,#F0F0F0 0%,#E8E8E8 50%,#F0F0F0 100%);background: -o-linear-gradient(top,#F0F0F0 0%,#E8E8E8 50%,#F0F0F0 100%);background: -ms-linear-gradient(top,#F0F0F0 0%,#E8E8E8 50%,#F0F0F0 100%);background: linear-gradient(top,#F0F0F0 0%,#E8E8E8 50%,#F0F0F0 100%);” css=”.vc_custom_1549576126911{padding-bottom: 5% !important;}”][vc_column][ultimate_img_separator animation=”No Animation” animation_duration=”3″ animation_delay=”0″ animation_iteration_count=”1″ img_separator=”id^87441|url^https://www.brightpattern.com/wp-content/uploads/2019/03/salesforce-call-center-partner.png|caption^null|alt^salesforce call center partner|title^salesforce-call-center-partner|description^null” img_separator_width=”desktop:1000px;tablet:1000px;tablet_portrait:750px;mobile_landscape:500px;mobile:300px;” img_separator_gutter=”40″][vc_column_text css=”.vc_custom_1551732213996{padding-top: 30% !important;}”]
BENEFITS FOR SALESFORCE PARTNERS
- Bright Pattern allows your SFDC implementation do more with your data, on the cloud platform you already know and love.
- Unlock the power of your Salesforce data—connect it to any channel, such as voice, chat, video, email, SMS, Facebook Messenger, and more.
- Experience true omnichannel—have seamless conversations across traditional channels, like voice, chat, text and email, and emerging channels, such as messengers and bots.
BENEFITS FOR BUSINESSES AND CUSTOMERS
- Blended voice, chat, and messengers
- Click-to-call
- SFDC data access
- Put tickets in context
- Know your customer faster with screen pop
- Single sign-on
[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1524180380322{padding-top: 10% !important;padding-bottom: 7% !important;background-color: #4f799e !important;}”][vc_column][ultimate_heading main_heading=”BRIGHT PATTERN PARTNER PROGRAM” main_heading_color=”#ffffff” sub_heading_color=”#ffffff” main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:32px;” sub_heading_font_size=”desktop:18px;” sub_heading_line_height=”desktop:28px;”]
Bright Pattern helps its partners provide superior omnichannel customer service through the use of innovative cloud-first technology that is the most simple and powerful solution for midsize and enterprise companies.
[/ultimate_heading][ultimate_modal btn_size=”lg” btn_bg_color=”#ffa209″ btn_bg_hover_color=”#e38d00″ btn_text=”BECOME A PARTNER” overlay_bg_opacity=”80″ img_size=”30″ img_close_background_color=”#9e9e9e” btn_txt_color=”#ffffff” css_modal_box=”.vc_custom_1567544138860{padding-top: 2% !important;}”][contact-form-7 id=”85102″ title=”Partners Form Header”][/ultimate_modal][/vc_column][/vc_row]