Global Leader in Hair Regrowth and Restoration Chooses Bright Pattern for Omnichannel Digital Customer Engagement The leading hair restoration company for over 40 years chooses Bright Pattern Contact Center Software to power omnichannel conversations over mobile phones, voice, email, chat, SMS/MMS text message   South San Francisco, Calif., May 27, 2021 — Bright Pattern, a [...]Continue reading

The YMCA of the North Chooses Bright Pattern Contact Center Software for Tight Integration with ServiceNow, Microsoft Dynamics, and Microsoft Teams The YMCA of the North, a nonprofit with over 370,000 members, chooses Bright Pattern over Five9, Genesys, inContact, and RingCentral to power their customer experience.   South San Francisco, Calif., May 4, 2021 — [...]Continue reading

Airlines, Luxury Cruise Corporation, and Digital Travel Companies Use Bright Pattern Contact Center to Drive Sales During Post-Pandemic Travel Rebound Innovative travel and hospitality corporations have deployed Bright Pattern’s cloud omnichannel contact center software to connect with customers and improve customer experience.   South San Francisco, Calif., April 15, 2021 — Bright Pattern, a leading [...]Continue reading

Leading Business Outsource Providers Are Turning to Bright Pattern Contact Center for Instant Impact on ROI and CSAT Bright Pattern, #1 for ROI and fastest to deploy based on BPO customer reviews, is the innovative choice for BPOs trying to grow customer base and digitally transform the customer experience   South San Francisco, Calif., April [...]Continue reading

Bright Pattern Reports Record FY 2020 and Q1 2021 Bookings with New Customer Acquisitions and Innovative Technology Releases Bright Pattern continues growth in all regions with record bookings for four consecutive quarters, adding new enterprise customers and innovative SMBs from all industries   South San Francisco, Calif., April 13, 2021 — Bright Pattern, a leading [...]Continue reading

Bright Pattern’s Latest Release Supports the Most Extensive Number of Social Messaging Apps in the Industry Innovative companies in all global regions are using Bright Pattern to provide effortless customer experience on popular messaging apps including Facebook Messenger, Twitter, WeChat, WhatsApp, LINE, Viber, and Telegram.   South San Francisco, Calif. April 8, 2021 - Bright [...]Continue reading

Global Food and Beverage Company Selects Bright Pattern Contact Center Software for Omnichannel Customer ExperienceOne of the world's largest food and beverage companies chooses Bright Pattern Contact Center over Genesys and Avaya for its Latin American contact centers to fuel growth South San Francisco, Calif., March 25, 2021 — Bright Pattern, a leading provider of [...]Continue reading