Bright Pattern and Carahsoft Team to Bring Powerful Cloud-Based Omnichannel Contact Center Software to Public Sector Agencies
Contact Center Solutions Now Available Through Several Carahsoft’s Federal, State and Local Government Contract Vehicles
Bright Pattern to Lead “Innovation and Contact Center Keys for the New World” at Customer Contact Week (CCW) 2021
Bright Pattern is leading a workshop and panel discussion with CX leaders from YMCA of the North, Randstad, and VIPdesk
Next Leadership Development Corporation Partners with Bright Pattern to Create Community Communications Center Supporting Black Boston Residents
Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
Enterprise Service Management Author, Kevin J. Smith, Presents Survey Findings Sponsored by Bright Pattern on ITSM and ESM Digital Transformation, Automation, and AI
Bright Pattern’s Omnichannel Interaction Platform complements existing ITSM solutions like ServiceNow, Matrix 42, BMC, and Ivanti so ITSM and ESM executives can achieve goals to add digital channels, automation, and AI.
Bright Pattern Powers CX for Innovative Home-Workout Equipment Company
Hi-tech home workout equipment maker deploys Bright Pattern to drive record sales, improve customer experience, and better support customers across voice and digital channels.
Leading Multinational Wholesaler Deploys Bright Pattern for Omnichannel Customer Experience
The wholesaler known for providing exceptional customer experience uses Bright Pattern Contact Center software for omnichannel customer experience in Latin America
The Leading Online Travel Agency in Australia and New Zealand Deploys Bright Pattern for Omnichannel Digital CX
Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice.
Sodexo, Global Food and Facilities Management Services Provider, Chooses Bright Pattern for Omnichannel CX
Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center operations
European Luxury Retailer Uses Bright Pattern Contact Center Software to Connect In-Store Personnel with Online Customers Using Mobile Messengers and Video
Bright Pattern’s latest release supports the most extensive number of social messaging apps in the industry as digital messenger adoption grows.