See Microsoft Teams and
Bright Pattern in Action
What Can You Do with Bright Pattern and Microsoft Teams?
Bright Pattern’s omnichannel contact center solution has the most robusts integration with Microsoft teams, allowing your staff and employees to connect with one another easily and seamlessly over Microsoft Teams.
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A Brighter Contact Center Solution
- Omnichannel supporting all traditional and digital channels.
- AI for agent assistance, self-service, and quality management.
- Omnichannel QM to monitor 100% of interactions on all channels.
- Highest ROI and fastest deployment times in the industry.
- Works with your CRM to personalize the customer journey.
- PCI, HIPAA, SOC 2, GDPR, and TCPA, compliance.
100’s of 5-star reviews
“Companies looking at emerging channels, omnichannel, and Al would do well to look at Bright Pattern”
“True Omnichannel capabilities without significant license or professional service expenses”
Simple platform with fast set-up times (half the industry average) and a fraction of the cost compared to many other vendors.”
All channels are native to the platform enabling true omnichannel conversations and omnichannel quality management.”
– Nancy Jamison, Director, Digital Transformation Practice at Frost & Sullivan
“Bright Pattern simply flipped a switch, and our ServiceNow, Microsoft Dynamics, and Microsoft Teams integrations worked perfectly”
– remarked Darren Alick, Senior Director of Customer Experience at the YMCA of the North.