ANALYST REPORTS

Get to know Bright Pattern and why industry experts like Gartner and Ovum rank us as a leader in contact center software. Ovum, Gartner GetApp, and Gartner Software Advice reports Bright Pattern above industry leading vendors including Five9, NICE inContact, Genesys, Aspect for overall customer satisfaction and omnichannel features and functionality. Our award winning technology is the shining start in the reports along with our executive strategy, ease-of-use, digital channels, and customer satisfaction. Find out how Bright Pattern can help you with your omnichannel digital transformation.