Aspect Zipwire

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UPGRADE TO THE LATEST RELEASE TODAY AND UNLEASH THE POWER OF TRUE OMNICHANNEL

If you are a current Zipwire customer you might be interested in upgrading to Bright Pattern 5.0 which offers true omnichannel that powers seamless conversations between traditional and emerging channels.

We’ve also updated the agent UI to improve agent efficiency and make it easier to find customer information and personalize each interaction. Powered by best-in-breed AI the 5.0 platform also enables voice transcription, Natural Language Understanding, meaning extraction, and bots.

Below are a few other benefits of partnering with Bright Pattern:

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css_animation=”none” css=”.vc_custom_1556125922721{padding-top: 5% !important;padding-bottom: 5% !important;background-color: #4f799e !important;}”][vc_column width=”2/3″ css=”.vc_custom_1556125940277{padding-top: 10% !important;}”][ultimate_heading main_heading=”WANT TO SEE WHAT THE FUTURE OF CUSTOMER SERVICE HOLDS?” main_heading_color=”#ffffff” alignment=”left” main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:32px;”][/ultimate_heading][vc_column_text css_animation=”none”]Talk to us about your FREE transition and protect your Zipwire investment while gaining new capabilities like true omnichannel. For more information view our guide on the migration from Zipwire to Bright Pattern.[/vc_column_text][/vc_column][vc_column width=”1/3″][vc_column_text]

[contact-form-7 id=”85527″ title=”CPC Diaplay Landing”]

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DOWNLOAD MIGRATION DOCUMENTATION

[/vc_column_text][ult_buttons btn_title=”DOWNLOAD NOW” btn_link=”url:https%3A%2F%2Finfo.brightpattern.com%2Fzipwire-migration-lp|title:request%20a%20demo|target:%20_blank|” btn_title_color=”#ffffff” btn_bg_color=”#ff9b05″ btn_hover=”ubtn-center-dg-bg” btn_bg_color_hover=”#ff9b05″ btn_title_color_hover=”#ffffff” icon=”Defaults-file-pdf-o” icon_size=”32″ icon_color=”#ffffff” btn_icon_pos=”ubtn-sep-icon-right-push” btn_border_style=”solid” btn_color_border=”#ff9b05″ btn_color_border_hover=”#ff9b05″ btn_border_size=”2″ btn_radius=”0″ btn_font_size=”desktop:18px;”][/vc_column][vc_column width=”1/2″][vc_single_image image=”90371″ img_size=”full” alignment=”center” onclick=”custom_link” img_link_target=”_blank” link=”https://info.brightpattern.com/cx-trends-2019-webinar”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1532901073036{padding-top: 4% !important;background-color: #f4f4f4 !important;}”][vc_column][ultimate_carousel slides_on_desk=”6″ autoplay_speed=”2000″ arrows=”off” dots=”off”][vc_single_image image=”71772″ alignment=”center”][vc_single_image image=”71778″ alignment=”center”][vc_single_image image=”71773″ alignment=”center”][vc_single_image image=”71775″ alignment=”center”][vc_single_image image=”71774″ alignment=”center”][vc_single_image image=”71776″ alignment=”center”][vc_single_image image=”71777″ alignment=”center”][/ultimate_carousel][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1556127004298{padding-top: 7% !important;}”][vc_column width=”1/3″][ultimate_heading main_heading=”CHOOSE BRIGHT PATTERN” heading_tag=”h3″ spacer=”icon_only” spacer_position=”middle” icon=”Defaults-check” icon_size=”32″ icon_color=”#ff9900″ main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” sub_heading_style=”font-weight:bold;”]Speed, agility, & rapid delivery of innovation[/ultimate_heading][vc_column_text]

Our cloud contact center solution increases customer satisfaction and call center productivity. It’s simply the best customer-service software for enterprise companies

[/vc_column_text][/vc_column][vc_column width=”1/3″][ultimate_heading main_heading=”CALL CENTER” heading_tag=”h3″ spacer=”icon_only” spacer_position=”middle” icon=”WP-whatever-checklist” icon_size=”32″ icon_color=”#ff9900″ main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” sub_heading_style=”font-weight:bold;”]Inbound, outbound, & blended[/ultimate_heading][vc_column_text]

Intelligently route calls with IVR and ACD, launch campaigns with predictive and progressive dialers, and be omnichannel with social, mobile, email, and chat

[/vc_column_text][/vc_column][vc_column width=”1/3″][ultimate_heading main_heading=”TRUE OMNICHANNEL” heading_tag=”h3″ spacer=”icon_only” spacer_position=”middle” icon=”WP-whatever-phonelink” icon_size=”32″ icon_color=”#ff9900″ main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” sub_heading_style=”font-weight:bold;”]Voice, SMS, chat, messengers, video, & email[/ultimate_heading][vc_column_text]

High-quality calls and innovative messaging enable rich conversations. Simultaneously talk on the phone, video chat, message, text, and exchange photos and files

[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1556127744597{padding-top: 7% !important;padding-bottom: 5% !important;}”][vc_column width=”1/3″][ultimate_heading main_heading=”AI AND BOTS” heading_tag=”h3″ spacer=”icon_only” spacer_position=”middle” icon=”Defaults-group users” icon_size=”32″ icon_color=”#ff9900″ main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” sub_heading_style=”font-weight:bold;” main_heading_style=”font-weight:bold;”]Advanced self service & customer insights[/ultimate_heading][vc_column_text]

Chatbots, Natural Language Understanding, voice transcription, AI assistance, and other cognitive technologies are built-in and integrated from partners

[/vc_column_text][/vc_column][vc_column width=”1/3″][ultimate_heading main_heading=”CRM INTEGRATIONS” heading_tag=”h3″ spacer=”icon_only” spacer_position=”middle” icon=”icomoon-BRANKIC-puzzle” icon_size=”32″ icon_color=”#ff9900″ main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” sub_heading_style=”font-weight:bold;”]Salesforce, Zendesk, Oracle, & more[/ultimate_heading][vc_column_text]

Our vast integration network includes leading CRMs, social messengers, and databases, so you can work seamlessly with customer data across all systems and apps

[/vc_column_text][/vc_column][vc_column width=”1/3″][ultimate_heading main_heading=”BUILT FOR CLOUD” heading_tag=”h3″ spacer=”icon_only” spacer_position=”middle” icon=”Defaults-cloud” icon_size=”32″ icon_color=”#ff9900″ main_heading_style=”font-weight:bold;” main_heading_margin=”margin-bottom:10px;” sub_heading_margin=”margin-top:10px;margin-bottom:20px;” sub_heading_style=”font-weight:bold;”]Scalable, easy to deploy, & cost effective[/ultimate_heading][vc_column_text]

Whether you have 5 or 10,000 agent seats, enjoy nondisruptive maintenance and on-the-fly upgrades, enterprise global deployments, and more, from any cloud

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We are happy to answer questions, discuss specific workflows and requirements on a live presentation online, describe core benefits, or set up a pilot project to trial our applications without paying any license fees. Let Bright Pattern’s call center solution help you change the pattern of customer service

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