Increase Efficiency and Make More Calls with Automated Dialers
Outbound call centers are most productive when they use automated technologies to eliminate routine tasks such as manual dialing by the agent.
The Bright Pattern outbound call center software uses an advanced algorithm to ensure increased occupancy and regulatory compliance. On low-probability answer lists, like those used in collections campaigns, Bright Pattern can dial dozens of predictive calls ahead of every agent, keeping expenses low while keeping agents productive.