Our Team
Bright Pattern Backed by Industry Leaders
Proven Industry Veterans
Brighter customer service software starts with bright, passionate people. Bright Pattern created the most simple, powerful contact center solution by bringing the best people and technology together. Bright Pattern team is committed to innovation, creativity, and a “people first” approach in all we do.
Bright Patternās Board of Directors
Bright Patternās Board of Directors comprises industry veterans with over 20 years of experience leading the innovation of customer service software for enterprise-grade companies
Konstantin Kishinsky
Mr. Kishinsky brings a strong background leading engineering and advanced application development teams. He has served in key management roles at Genesys Telecommunication Laboratories, Inc., as VP of Product Development at FrontRange, and as Founder and CEO of Cayo Communications Inc.
Michael McCloskey
Mr. McCloskey, former president of Genesys and Kana Software, is a highly experienced technology executive with a proven track record of building high-growth technology companies. He has been highlighted in numerous investment analyst reports, as well as national publications, including Forbes, Businessweek, and others.
Executive Team
In addition to contact center industry-pioneers McCloskey and Kishinsky, Bright Pattern is led by an executive team who are industry veterans in the contact center space
Sergey Menshikov
Sergey diverse experience spans software and information development, network engineering, product definition and marketing, and software engineering management. Mr. Menshikov has led product development teams in Genesys, Cayo Communications, and Frontrange Solutions.
Brian Hays
Brian is responsible for the companyās global activities, field sales and partner channel development.Ā He has over 30 yearsā experience in enterprise sales, sales management and developing strategic alliances.Ā Prior to Bright Pattern, Brian spent over 18 years at Genesys.
Ted Hunting
Ted has led marketing for startups and most recently led NA Marketing at Genesys. Tedās marketing experience includes branding, digital demand gen, field marketing, partner marketing and PR. Ted is a graduate of the Ross School of Business at the University of Michigan (marketing and finance).
BrightĀ Pattern’s Advisors
Bright Pattern Advisors is advised by Industry thought leaders
NICOLAS DECOUCHKOVSKY
EX-CMO at Genesys, now he currently advises startups and mid-size companies on marketing and market development