PEAKVIEW PARTNERS WITH BRIGHT PATTERN TO DELIVER A CUSTOMIZED SERVICE EXPERIENCE TO ENTERPRISE AND FORTUNE 500 COMPANIES
Bright Pattern Contact Center software will help PeakView provide the most innovative and effortless omnichannel technology and professional services to enterprise and Fortune 500 companies.
“Our partnership with Bright Pattern will further enable us to provide top-tier cloud contact center solutions to our clients. Their innovation within this fast-growing space has allowed for Bright Pattern to emerge as a leading visionary within the industry,” said Adam Rennert, President and Co-Founder of PeakView.
“We are thrilled to be partnering with PeakView to help them in their effort to consistently deliver superior customer service,” said Brian Hays, Senior Vice President of Global Sales at Bright Pattern. “By utilizing the Bright Pattern platform, PeakView will be able to take customer experience to the next level and digitally revolutionize customer communications.”
PeakView supports enterprises, including several Fortune 500 companies, as a technology solution provider and consulting firm, with a core focus on cloud contact center solutions. PeakView works in partnership with clients’ sponsoring executives and their IT, Customer Experience, Procurement, and Finance teams to clearly define goals and create the project roadmap. PeakView’s mission is to ensure that clients are competently represented through the process of requirements, due diligence technology selection, contracting, and pricing negotiation, all the way to a successful implementation and ongoing lifecycle management.