Ken George Joins Bright Pattern as Official US Director of Business Development & Channel Sales
Bright Pattern, an industry-leading and global provider of omnichannel contact center software, is proud to welcome Ken George as US Director of Business Development & Channel Sales.
Bright Pattern Partners with MoData in South Africa to Transform CX and AI Capabilities
Bright Pattern has officially developed a trusted partnership with MoData to create a seamless customer experience through the delivery of world class CX with an emphasis on emerging digital and AI technologies.
Ted Hunting on the 5 Ways To Create a Wow! Customer Experience
Ted Hunting leads marketing at Bright Pattern, a leader in innovative cloud customer experience platforms. Hunting is a recognized speaker in the customer experience industry with keynotes and presentations at top conferences including Gartner, Forrester, Customer Contact Week, ICMI, Enterprise Connect, Execs in the Know and more.
PBCS and Bright Pattern Forge Strategic Partnership to Deliver Enhanced Omnichannel Communication Solutions
Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive greater enterprise agility by seamlessly integrating Voice, IVR, Email, Chat, SMS, MMS, and Messengers under the Bright Pattern’s omnichannel platform. Bright Pattern’s contact center platform provides […]
Bright Pattern Ranked #1 Across Multiple Categories in G2 Crowd’s Summer 2023 Report
Bright Pattern ranked highest in areas including: Implementation Time, ROI, Ease of Doing Business With, and Ease of Setup per G2 Crowd, an industry-leading customer review site.
Executive Interview with Ted Hunting, Senior Vice President of Marketing, Bright Pattern
In this conversation, Sheri Greenhaus, Executive Director, CrmXchange interviews Ted Hunting, Senior Vice President, Marketing, from Bright Pattern, a cloud Omni channel contact center company. Ted highlights their solutions and target audience, emphasizing their successful deployments and positive customer feedback. He discusses the competitive advantages of Bright Pattern, including their user-friendly platform, powerful capabilities, and […]
Bright Pattern Returns to CCW Vegas to Host Workshop: Omnichannel CX and Beyond – What’s Next in 2024?
South San Francisco, Calif., June 6, 2023 – Bright Pattern is headed back to Customer Contact Event in Las Vegas to showcase its advanced contact center software. The annual CCW trade show brings together leading customer service industry professionals and experts to discuss insights and trends in the contact center industry. Bright Pattern will be […]
U.S. Director of Business Development/Channel Sales
Join Bright Pattern Bright Pattern provides the simplest and most powerful omnichannel cloud contact center software for innovative companies. Join our team of stars as we continue to grow rapidly! Apply Now The Director of Business/Channel Sales position requires an experienced and motivated Director of Channel Sales to spearhead our U.S. business. This leader will be […]
Bright Pattern Nominated as Finalist for “Cloud-Based CX Solution of the Year” and “Disruptive Technology of the Year” at World’s Largest Contact Center Event
Bright Pattern has been nominated for the fourth year in a row by Customer Contact Week for
the CCW Excellence Awards – following previous nominations for “Disruptive Technology of the
Year” and “Omnichannel Solution of the Year”.
Bright Pattern Delivers Best-In-Class Contact Center Solutions to CX Factory, the Premier Reseller in France
South San Francisco, Calif., May 23, 2023 – Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, continues its European expansion in France with its partnership with CX Factory. As a partner, CX Factory is recognized as an official reseller which uses Bright Pattern solutions throughout France. Originally a consulting […]