About Ben On

    Ted Hunting leads marketing at Bright Pattern, a leader in innovative cloud customer experience platforms. Hunting is a recognized speaker in the customer experience industry with keynotes and presentations at top conferences including Gartner, Forrester, Customer Contact Week, ICMI, Enterprise Connect, Execs in the Know and more.

    Dubai, August 9, 2023– PBCS and Bright Pattern are delighted to announce their strategic partnership aimed at empowering organizations with cutting-edge omnichannel communication capabilities. This collaboration seeks to drive greater enterprise agility by seamlessly integrating Voice, IVR, Email, Chat, SMS, MMS, and Messengers under the Bright Pattern’s omnichannel platform. Bright Pattern’s contact center platform provides […]Continue reading

    In this conversation, Sheri Greenhaus, Executive Director, CrmXchange interviews Ted Hunting, Senior Vice President, Marketing, from Bright Pattern, a cloud Omni channel contact center company. Ted highlights their solutions and target audience, emphasizing their successful deployments and positive customer feedback. He discusses the competitive advantages of Bright Pattern, including their user-friendly platform, powerful capabilities, and […]Continue reading

    Join Bright Pattern Bright Pattern provides the simplest and most powerful AI-powered omnichannel cloud contact center software for innovative companies, growing at over 100% per year and we are looking for stars to join our team! Apply Now The Director of Business/Channel Sales position requires an experienced and motivated Director of Channel Sales to spearhead […]Continue reading

    South San Francisco, Calif., May 23, 2023 – Bright Pattern, a leading provider of cloud-based omnichannel contact center software for innovative companies, continues its European expansion in France with its partnership with CX Factory. As a partner, CX Factory is recognized as an official reseller which uses Bright Pattern solutions throughout France. Originally a consulting […]Continue reading