Bright Patternat Customer Contact Week (CCW) 2020
Bright Pattern is leading a workshop and panel discussion with CX leaders from YMCA of the North, Randstad, and VIPdesk
Next Leadership Development Corporation Partners with Bright Pattern
Next Leadership Development Corporation launches revolutionary Community Communications Center, serving as an omnichannel information center to mitigate systemic racism and connect Black Boston residents with resources
Frost & Sullivan Profiles Bright Pattern as a Top Vendor in Latest Contact Center Software Report
Bright Pattern, leading provider of AI-powered cloud contact center software, recognized by Frost & Sullivan for innovation in Omnichannel, AI, and IT Service Management functionality
ITSM and ESM Digital Transformation, Automation, and AI
Bright Pattern’s Omnichannel Interaction Platform complements existing ITSM solutions like ServiceNow, Matrix 42, BMC, and Ivanti so ITSM and ESM executives can achieve goals to add digital channels, automation, and AI.
Bright Pattern Powers CX for Innovative Home-Workout Equipment Company
Hi-tech home workout equipment maker deploys Bright Pattern to drive record sales, improve customer experience, and better support customers across voice and digital channels.
Leading Multinational Wholesaler Deploys Bright Pattern for Omnichannel Customer Experience
The wholesaler known for providing exceptional customer experience uses Bright Pattern Contact Center software for omnichannel customer experience in Latin America
Leading Online Travel Agency Bright Pattern for Omnichannel Digital CX
Digital-first travel company deploys Bright Pattern Contact Center software to drive sales and improve customer experience using chat, messengers, SMS, in-app messaging, and voice.
Sodexo, Global Food Services Provider, Chooses Bright Pattern for CX
Global food giant chooses Bright Pattern to unify interactions across channels and business units for their Latin American contact center operations
European Luxury Retailer Uses Bright Pattern Contact Center Software
Bright Pattern’s latest release supports the most extensive number of social messaging apps in the industry as digital messenger adoption grows.
Global Leader in Hair Regrowth and Restoration Chooses Bright Pattern
The leading hair restoration company for over 40 years chooses Bright Pattern Contact Center Software to power omnichannel conversations over mobile phones, voice, email, chat, SMS/MMS text message