Bright Pattern Boasts Record Growth & New Customer Acquisition
Bright Pattern, leading provider of AI-powered omnichannel cloud contact center for innovative companies, records over 100% bookings growth, named leader in CCaaS reports by Frost & Sullivan and Omdia
BPO with Over 30,000 Agents Moves to the Cloud with Bright Pattern
One of the largest outsourcers in Japan trusts Bright Pattern and CBA for their transition to the cloud to cut call center costs and add omnichannel customer service
Multi-State Retail Chain Handles Call Volume Spike with Bright Pattern
Major Retailer Deploys Bright Pattern Contact Center and Everise AI and Conversational IVR To Resolve Contact Center Issues Resulting From the COVID-19 Pandemic
Bright Pattern Partners with Visual Contact for Contact Centers
Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs
Bright Pattern Partners with Kifinti to Deliver AI-Powered Solutions
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Top BPO in Peru Vivax Deploys Bright Pattern Contact Center
Bright Pattern increases contactability, close rate for new business, and customer satisfaction for Vivax with the deployment of advanced omnichannel cloud contact center software
Bright Pattern Ranked #1 by Industry Analyst Omdia
Omdia, formerly known as Ovum, names Bright Pattern the Company to Watch in Recent Contact Center Buyer’s Guide
Bright Pattern Selected Finalist ‘Disruptive Technology Solution of the Year’
Bright Pattern has been selected by Customer Contact Week, the world’s largest customer contact event, as a finalist for Disruptive Technology Solution of the Year
Bright Pattern Partners with NCSi to Deliver Omnichannel Communication
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern Releases AI-Powered Omnichannel Communications Platform
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities