Bright Pattern Partners with Visual Contact for Contact Centers
Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs
Bright Pattern Partners with Kifinti to Deliver AI-Powered Solutions
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Top BPO in Peru Vivax Deploys Bright Pattern Contact Center
Bright Pattern increases contactability, close rate for new business, and customer satisfaction for Vivax with the deployment of advanced omnichannel cloud contact center software
Bright Pattern Ranked #1 by Industry Analyst Omdia
Omdia, formerly known as Ovum, names Bright Pattern the Company to Watch in Recent Contact Center Buyer’s Guide
Bright Pattern Selected Finalist ‘Disruptive Technology Solution of the Year’
Bright Pattern has been selected by Customer Contact Week, the world’s largest customer contact event, as a finalist for Disruptive Technology Solution of the Year
Bright Pattern Partners with NCSi to Deliver Omnichannel Communication
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Bright Pattern Releases AI-Powered Omnichannel Communications Platform
Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
Contact Center Chosen Everise BPO Innovative Companies
Bright Pattern selected by Everise to provide advanced Customer Experience solutions to innovative connected device start-ups
Bright Pattern Omnichannel Communications COVID-19 Contact Tracing UK
The United Kingdom is revolutionizing their contact tracing program with innovative contact center technology to contain the spread of COVID-19 while ensuring the safety of their employees through cloud-based remote workforce technology
Alestra, Deploys Bright Pattern Contact Center CENACED’s Telehealth
Alestra, deploys Bright Pattern Contact Center for nonprofit, CENACED, to offer remote psychological teleassistance services during the pandemic