Intelisys Partner’s with Bright Pattern to Provide AI-Powered
Intelisys, the industry’s leading Technology Service Distributor of telecommunications network and cloud services, adds Bright Pattern Contact Center to its portfolio to help customers with digital transformation, omnichannel conversations, omnichannel quality management, and AI implementation
Naver, Leading Search Platform in South Korea, Deploy Bright Pattern
Naver search platform, the creator LINE, Asia-Pacific’s leading messenger app with over 600 million users, uses Bright Pattern Contact Center for remote workforce
Hurtigruten Moves Call Center Agents Remote COVID-19 Bright Pattern
A world leader in luxury exploration travel swiftly moves to a 100% remote workforce model for its contact center using Bright Pattern’s award winning cloud-based software known for its innovative remote workforce capabilities
Gartner’s Software Advice Names Bright Pattern a 2020 FrontRunner
Out of over 100 products evaluated by Gartner, Bright Pattern was named a leader in the 2020 Call Center Software FrontRunners Quadrant with customer ratings higher than Five9, Genesys PureCloud, NICE inContact, RingCentral, 3CLogic, and Talkdesk
Bright Pattern Deployed by South Korea’s Center for Disease Control
South Korea Center for Disease Control is revolutionizing their contact tracing program with innovative cloud contact center technology to contain the spread of COVID-19
Bright Pattern Deployed By Leading Real Estate Marketplace In The US
The company who revolutionized the online real estate market deploys Bright Pattern omnichannel contact center platform with Zendesk
Bright Pattern Financial Institution Support Paycheck Protection
Bright Pattern is helping one of the largest US banks support small business clients navigate this challenging time with the launch of its Paycheck Protection Program
Bright Pattern Contact Center Chosen by Level
Former Apple employees launch Level Lock, the first invisible smart lock designed to install inside your door in minutes, and choose Bright Pattern Contact Center platform to provide effortless customer service
78% of Companies Have or Plan to Deploy AI In Their Call Center
Bright Pattern presents key findings from Canam Call Center AI Benchmark Trend Report
Bright Pattern Launches AI Solution Packs for Easy to Deploy Artificial Intelligence in Contact Centers
Bright Pattern AI Solution Packs are an industry-first for making Artificial Intelligence easy to deploy in contact centers with immediate ROI