Bright Pattern Contact Center Chosen by MarketSource, Inc. To Support Call Center Operations
Bright Pattern’s state-of-the-art, cloud-based software includes seamless Salesforce integration
Bright Pattern to Provide COVID-19 Support to Call Center Industry with Cloud Solution to Supplement Operations with Remote Workforce
Bright Pattern, leading provider of cloud omnichannel contact center software, is offering special virtual contact center capability for companies impacted by Coronavirus
Bright Pattern Brings Omnichannel Quality Management to EMEA Enterprises with the Recent Release of Omni QM
Bright Pattern to showcase its omnichannel contact center platform with embedded AI-powered omnichannel quality management solution at Call and Contact Centre Expo
Major Airline Selects Bright Pattern Cloud Contact Center Software
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by US-based airline
Bright Pattern Announces AI-Powered Omnichannel Quality Management Solution
Bright Pattern Omni QM is built for a digital world with quality assurance for new digital channels like chat, text, bots, or messengers
Quality Assurance Trends in the Contact Center Industry
Bright Pattern-sponsored Canam Omnichannel CX Benchmark Trend Report finds that most digital channels are not measured for quality
Bright Pattern Recognized for Highest ROI and Fastest Time to Deploy
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s CCaaS Report with Best ROI, ROI payback time and time to implement
World Leading Healthcare Company Deploys Bright Pattern Contact Center
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by global healthcare and health insurance enterprise to improve customer experience
Bright Pattern to Sponsor SOCAP’s Re-Imagine Customer Care Conference
Bright Pattern, leading provider of omnichannel cloud contact center software, today announces its sponsorship of SOCAP’s 2019 Re-Imagine Customer Care Conference in Tucson, Arizona, from October 20 to 23, 2019.
Bright Pattern to Sponsor and Present at CCW Europe 2019
Ted Hunting, SVP of Marketing at Bright Pattern, to Present “Keys for Creating and Measuring Great Omnichannel Customer Journeys” at Customer Contact Week Europe 2019