Frost & Sullivan Profiles Bright Pattern As Top CCaaS Vendor
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, profiled by Frost & Sullivan as top-performing cloud contact center provider
Consumer Electronics Enterprise Deploys Bright Pattern to Improve CX
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by enterprise provider of consumer electronic devices
New CX Survey Finds Only 22% of Companies Offer Omnichannel
Bright Pattern presents key findings from Canam Omnichannel CX Benchmark Trend Report
Leading Global Delivery Service Deploys Bright Pattern Contact Center
Bright Pattern, leading provider of omnichannel cloud contact center software for innovative enterprises, selected by global shipping and logistics enterprise
Bright Pattern Awarded Customer Service Software Provider of the Year
Bright Pattern awarded for innovation and growth in the customer service industry
A Partnership Built to Improve Performance and Customer Satisfaction
Bright Pattern partners with Robert C. Davis and Associates to bring modern consulting practices and state-of-the-art omnichannel contact center technology to midsize and enterprise organizations
Bright Pattern Announces Partnership with CX Solutions
Bright Pattern partners with CX Solutions to design exceptional experiences with a modern, omnichannel cloud-based contact center platform
Bright Pattern Partners with Zappix to Improve Contact Center Customer Experience
Bright Pattern partners with Zappix to deliver modern on-demand customer service and omnichannel contact center capabilities
Gartner’s Software Advice Names Bright Pattern FrontRunner for Call Center Software
Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and RingCentral in annual FrontRunners Call Center Quadrant
Bright Pattern Outranks the Competition in G2 Crowd’s Summer 2019 Contact Center Infrastructure Report
Bright Pattern, leading provider of omnichannel cloud contact center software, announces inclusion in G2 Crowd’s Contact Center Infrastructure Report, ranking above industry leaders including Five9, NICE inContact, Avaya Aura, Aspect, and 8×8 for overall customer satisfaction